Refund and Return Policies
Cancellations
1. All Orders will be deemed to be irrevocable and unconditional upon transmission through the Platform (Name of the Platform) and Seller ( Your company) shall be entitled (but not obliged) to process such Order(s) without Customer further consent and without any further reference or notice to Customer. Nevertheless, Customer may request to cancel or amend the Order which Seller will endeavor to give effect to on a commercially reasonable effort basis. However, notwithstanding the foregoing, Seller is not obliged to give effect to any request to cancel or amend any Order. Moreover, Seller will not honor any cancellation request if such request was made less than 24 hours prior to the scheduled shipping/ delivery schedule.
2. Seller reserves the right to terminate the Order, in the event that a Product has been mispriced on the Platform, in which event Seller shall notify the customer of such cancellation. Seller shall have such right to terminate such Order whether or not Products have been dispatched or are in transit and whether payment has been charged to Customer. Upon termination of the Customer Contract under this clause, the Seller shall refund the payment charged to Customer for the Product, subject to the process and timelines of payment providers and/or payment partners. However, we offer no guarantee of any nature for the timeliness of the refunds reaching Customer’s account. The processing of payment may take time and it is subject to the respective banks and/or payment provider internal processing timeline